Personalized Grandkids Hanging Sign | Classic Engraved Edition
Canvas Gift Co. Material Safety Commitment
Safety | Sustainability | Traceability
We ensure all products comply with global safety standards and prioritize eco-friendly materials. Below is our detailed commitment:
1. Core Material Safety
Wood
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Source: FSC®-certified sustainable forests or reclaimed wood.
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Processing: Formaldehyde-free adhesives, water-based eco-friendly paint coating.
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Certifications: EU REACH, U.S. CARB Phase 2 compliant.
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Safety Features: Child-friendly design (splinter-free, rounded edges).
Acrylic (PMMA)
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Composition: 100% recyclable BPA-free and phthalate-free PMMA.
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Durability: SGS-tested for impact resistance (no sharp fragments).
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Eco-Practices: ISO 14001-certified wastewater treatment.
Cotton & Canvas
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Raw Material: OEKO-TEX® certified pesticide-free cotton.
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Printing: Water-based inks compliant with EU EN71-3 toy safety standards.
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Antimicrobial Tech: Non-toxic silver-ion treatment (biodegradable).
Stainless Steel
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Grade: Food-grade 304/316 stainless steel (nickel release ≤0.1μg/cm²/week).
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Surface Finish: Electro-polished, zero heavy metal leaching.
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Corrosion Resistance: 48-hour salt spray tested (ASTM B117).
2. Sustainability Pledge
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Zero Harmful Substances: Third-party tested for AZO dyes, PAHs, and other toxins.
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Circular Economy: FSC®-certified recycled packaging; 100% acrylic scrap recycling.
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Carbon Transparency: Blockchain-backed supply chain traceability.
3. Certifications
✅ SGS Chemical Safety
✅ CE Marking (EU Compliance)
✅ CPSIA (U.S. Consumer Safety)
✅ China GB 18584-2001 Indoor Material Standards
4. Usage Guidelines
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Wood/Acrylic: Avoid prolonged sun exposure; clean with a soft cloth.
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Canvas: Hand wash below 30°C, air-dry to preserve colors.
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Stainless Steel: Not microwave-safe; keep away from acids/alkalis.
5. Disclaimer
This statement reflects current production practices (updated October 2024). Customized products may require separate safety verification for third-party components.
Contact:
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Material inquiries: care@canvasgiftco.com
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Lab reports: Available via website customer service.
🕒 Production Time (3–7 Business Days)
All personalized items are made to order with care and precision.
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Standard handmade products: 1–2 business days
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Customized & engraved items: 3–7 business days
✨ Each piece is crafted just for you, ensuring the highest quality.
(Production time is not included in delivery time.)
⚠️ During peak seasons (such as Christmas), personalized items may require the full production window.
We strongly recommend placing your order early.
🚚 Estimated Shipping Time (By Country)
Delivery Time = Production Time (3–7 days) + Shipping Time
| Region | Standard Shipping |
|---|---|
| United States | 5–10 days (weekdays) |
| Canada | 8–13 days(weekdays) |
| Australia | 4–9 days(weekdays) |
| New Zealand | 7–12 days(weekdays) |
| Europe | 4–9 days(weekdays) |
| Asia | 12–16 days(weekdays) |
| South America | 10–15 days(weekdays) |
📦 Tracking number provided for all orders
✨ Most customers receive their orders earlier than expected
💳 Shipping Fees
| Order Value | Standard Shipping |
|---|---|
| Over $80 | FREE |
| Under $80 | $6 |
✨ Why We Offer Standard Shipping Only
Because all our products are custom-made, we focus on:
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💎 High-quality craftsmanship
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🎨 Accurate personalization
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📦 Safe and reliable delivery
Rushing production or shipping may affect quality — and we want your gift to be perfect 💝
📦 Shipping Instructions & Important Notes
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We cannot deliver to PO Boxes / APO / FPO / military addresses
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Please use a residential address
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Some items may ship separately depending on stock and warehouse location
👉 You will not be charged extra for split shipments -
We use trusted global carriers:
4PX, Yun Express, FedEx, DHL
🔎 Tracking Information
Once your order ships, a tracking email will be sent automatically.
If tracking shows "No Information":
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Tracking may take 2–5 business days to update
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During international transit, tracking may appear “stuck” — this is normal
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Final delivery updates will appear once the package reaches your local carrier
Track your order here:
👉 https://canvasgiftco.com/apps/17TRACK
🎁 Ordering Tips
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Order early for important occasions (Christmas, Mother’s Day, Graduation, etc.)
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Personalized items take time — each piece is made with care
Need help? Contact us anytime:
📧 care@canvasgiftco.com
We believe we have some of the most innovative products in the world, and we want to make sure we back that up with a risk-free 30-day guarantee.
If for any reason you do not have a positive experience, we will make every effort to ensure that you are satisfied with your purchase.
We want you to rest assured that there is absolutely zero risk in buying and trying out products. If you don't like it and don't feel bad, we'll do it right.
We email support. If you need help, please contact us.