Contact Us

Need help with your Canvas Gift Co. order? Track your order, visit our Help Center, or submit a support request so our team can assist you faster.

Track My Order Visit Help Center Submit a Request

Quick Help

To avoid waiting, we recommend checking these helpful links first. Many common questions about tracking, shipping, personalization, and returns can be answered right away.

Track My Order Check your latest shipping status anytime.
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Help Center Find answers about orders, shipping, personalization, returns, and more.
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Submit a Support Request Send us your order issue so our team can review it.
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Before Contacting Us

To help us assist you quickly and accurately, please include the details below when submitting a request.

  • Your order number
  • The email address used at checkout
  • The product name
  • A clear description of your issue
  • Photos, if your item arrived damaged, incorrect, or incomplete
  • Correct personalization details, if you need to request changes

Need Help With an Order?

For order changes, shipping issues, damaged items, wrong items, missing items, returns, refunds, or discount code issues, please submit a support request.

Submitting a request is usually the fastest way for us to locate your order and help you.

Submit a Support Request

Email Support

You can also contact us by email.

For order-related questions, please include your order number so we can assist you faster.